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Speaking on the phone in English



This is a fun lesson plan for A2+ students. It can be adapted for different levels.

Here are the handouts you will need:

Discussion questions:!431&authkey=!AAlHxxKilDRy890

Role cards:!430&authkey=!AMxbkbpkHybUhS8

Part 1 – discussion

Start by telling students to get there mobiles out. Encourage each student to talk about their phone. When they got it, what they use it for, if they like it or not.

You can either go through the following conversation questions as a class or split the class into groups of 2 or 3.


What phone have you got?

How many different things can your phone do?

Do you know how to use all of the functions on your phone?

How often do you speak on the phone?

When do you switch off your phone?

When do you think phones should be switched off?

What annoys you about mobile phones?

What are the advantages and disadvantages of mobiles?

At what age should a child have a mobile?

What effect do you think they have had on society?

Have you ever spoken in English on the phone? Where? Why? How was it?


Have students report back their opinions and ideas to the class. Focus especially on the last question. Encourage students to share their experiences of speaking English on the phone.


Part 2 – phone role plays

Put students in pairs and tell them to swap phone numbers with their partners in English.

Assign letters A/B to to the students.

Tell all As to imagine that they have just arrived in the UK, they have moved to the country to live in and work. They are looking for a flat / house. They have seen an advert on the internet for accommodation, they are going to call the landlord / lady to ask for information.

Tell all Bs that they are landlords/ladies, they are expecting calls from potential tenants. Give all Bs one of the role cards from the handout.

Tell A’s that they will need a pen and paper. They have to call B and take down the following information:

On the board go over the following:

Now send the landlords / ladies out of the classroom. Encourage the tenants (As) to think of some extra questions to ask about the house.

Tenants call landlords / ladies and take details.

When they have finished ask Bs to come back in and check the details for spelling the winning pair is the one who made the least mistakes. Now rotate the role cards to the left and As and Bs swap roles and repeat.

Afterwards students feed back to class. Was it difficult? Which bits were most difficult? etc.

Here are the role cards:

Mr Smith

Address: 13 Waterloo road, Exeter, Devon EX2 9DT



House information:

Small flat sharing with two other people. Small bedroom with a single bed.


€400 a month bills included

House rules:

No pets, no smoking, no parties.

Mrs. Davis

Address: 17 Park view, Swansea, Wales, SW1 4FG

Tel: 07655423152


House Information:

Large private apartment next to the park. 2 bedrooms with double beds.


€700 a month bills not included

House rules:

No pets, no students,

Miss Johnson

Address: 15 winterbrook park, Bradford, Yorkshire, YO4 4RC

Tel: 01566 344987

House information:

1 bedroom flat on the 8th floor. No furniture included.


€500 a month bills not included

House rules:

Maximum 2 people living in flat, no smoking, pets allowed.

Mr. Brown

Address: 16 Clinton avenue, Exeter, Devon EX1 5GG

Tel: 01392 211345


House information:

Large bedroom in shared student house. Sharing with 3 19 year old students.

Price: €250 a month bills included.

House rules:

There are no rules!!!

Mrs. Folkstone

Address: 1 Green avenue, Newcastle, NW3 9RG

Tel: 01298 600999


House information:

Small room in a family home. Sharing with a family of four.

Price: €500 a month bills and meals included.


No parties, no partners sleeping in the house, no pets, no noise after 9pm.

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